Terms & Conditions
Last updated: Oct 8, 2020
Terms of service are the legal agreements between a service provider and a person who wants to use that service. The person must agree to abide by the terms of service in order to use the offered service. Terms of service can also be merely a disclaimer, especially regarding the use of websites
We use terms and conditions to better provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Payment Terms
You agree to pay
Payment terms for subscription services or purchases
List of abuses and unacceptable activity that may lead to termination of accounts
Community guidelines for forums or user generated content
Copyright and trademark protection of your resources and any content uploaded on your website or app
Services Description & Participation
BaeGlow provides an online platform and virtual marketplace that allows individuals to purchases of BaeGlow branded merchandise, and connects aesthetic service providers (“Glowers”) with individual customers (“Baes”) or businesses (“Corporate Customers”) that want to purchase and/or receive “on demand” aesthetic service, together herein referred to as (“Customers”).
As a user of the Services, you agree to provide us with complete and accurate information (if requested) and to update such information to keep it accurate, current and complete, including with regard to payment information. By purchasing such Services and providing payment information, you represent that you are authorized to utilize the payment method presented and agree to pay the specified fee for Services, including any method offered or used through a website or mobile application. Furthermore, you agree and authorize us to, from time to time, and to the maximum extent permitted by law: (i) submit a transaction using the card information provided, (ii) in the case of automatic recurring transactions, submit a transaction on a recurring basis (e.g., monthly or yearly basis) for membership renewals, (iii) if necessary, obtain updates from card issuers, card networks or other payment service providers for card numbers or other information provided to us, (iv) if necessary, charge you, in a prorated manner (including with regard to cancellation of Services, for which you may not be entitled to a full or complete refund), in accordance with the particular fee terms for the Service you are purchasing when a recurring basis transaction is at issue, and (v) if necessary (and applicable) bill your mobile carrier or others via a mobile application if you authorize us to do so. You understand that any personal information you provide or that we collect through our Services is subject to BaeGlow’s Privacy Policy. If you are an Individual Customer or representative of a Corporate Customer, you agree that by using the Services in order to obtain aesthetic services, you are directing BaeGlow to intentionally disclose personal information (including, without limitation, “personal information” as defined under the California Consumer Privacy Act of 2018, Cal. Civ. Code §§ 1798.100–1798.199, as amended – hereinafter the “CCPA”) to Glower (Aesthetic Service Provider). If you are an aesthetic service provider, you agree that by using the Services in order to provide aesthetic services, you are directing BaeGlow to intentionally disclose personal information (including, without limitation, “personal information” as defined under the CCPA) to Customers. YOU UNDERSTAND AND AGREE THAT BAEGLOW HAS NO CONTROL OVER THE CONDUCT OF THE AESTHETIC SERVICE PROVIDER OR CUSTOMERS, AND IS NOT RESPONSIBLE OR LIABLE FOR ANY OF THEIR ACTS, ERRORS OR OMISSIONS.
Account & Termination
In order to access certain features of the Website and Apps and to use certain Services, you may be required to register to create an account (“Account”). In connection with setting up your Account with BaeGlow, we may supply you with or enable you to create a user identification and/or password. In connection with any future use, you may be asked to input your user identification and/or password from time to time. You agree to be responsible for all activity that occurs under your Account and agree to be responsible for maintaining the security of your password and user identification. You agree to immediately notify BaeGlow of any unauthorized use of your user identification or password or any other breach of security. You can delete your Account at any time, for any reason, by emailing us at support@baeglow.com.
Payment & Fees
If you wish to purchase any products or services through the Website or mobile app (“Products”), you will be required to supply certain information applicable to your purchase, including payment, billing, contact, and other information. Any such information will be treated as described in our Privacy Policy. All information that you provide to us or our third party payment processor must be accurate, current and complete. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT TO USE ANY CREDIT CARDS OR OTHER PAYMENT MEANS USED TO INITIATE ANY TRANSACTION. You agree to pay all charges incurred by you or any users of your Account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes relating to your purchases. Verification of information applicable to a purchase may be required prior to our acceptance of any order. The price of the product or service will be the price indicated on the order pages when you placed your order, subject to any future adjustments of our prices. We use our best efforts to ensure that the price and payment terms advised to you is correct. Each Customer acknowledges and agrees that BaeGlow reserves the right, in its sole discretion, to charge Customer for and collect fees from the Customer. Further, as a Customer, you may elect to tip your Provider. You acknowledge that BaeGlow does not determine or mandate any such tip or gratuity amount and you hereby agree to pay the amount you authorize as a tip for your Provider.
You agree to pay all charges incurred by you or any users of your Account and payment card (or other applicable payment mechanism) at the amounts in effect when such charges are incurred. Customers must provide Soothe with a valid credit or debit card (Visa, MasterCard, or any other accepted issuer) or use Apple Pay or another payment or financial mechanism specified by BaeGlow (“Payment Provider”) as a condition to making any payments. Provider must support the use of the Payment Providers and provide BaeGlow with valid bank account information (e.g. account and routing number) as a condition to receiving any payments. The Customer’s Payment Provider agreement governs its use of the designated credit or debit card or other payment mechanism, and the Customer should refer to that agreement and not this Agreement to determine its rights and liabilities.
BaeGlow uses Stripe as the third-party service provider for payment services (e.g., card acceptance, merchant settlement, and related services). By paying for the Services, you agree to be bound by Stripe’s Privacy Policy: https://stripe.com/us/privacy/ and hereby consent and authorize us and Stripe to share any information and payment instructions you provide with Payment Provider(s) to the minimum extent required to complete your transactions. All information that you provide to us or our third party payment processors must be accurate, current and complete. You will also be responsible for paying any applicable taxes relating to payments that you make or that you receive. While you may cancel your Service at any time, fees paid for our Services are nonrefundable to the maximum extent permitted by law.
Cancellation or Reschedule Policy
What if I need to reschedule or cancel my appointment? If you are a Provider or Customer, you agree to BaeGlow’s cancellation and rescheduling policy and the associated charges and payments.
You can cancel or reschedule your appointment up to 2 hours before the appointment time with no penalty
If you reschedule with less than 2 hour’s notice, prior to the appointment, we charge a $15.00 fee.
If you reschedule with less than 1 hour’s notice, prior to the appointment, we charge a $25.00 fee.
If you reschedule with less than 30 minutes’ notice prior to the appointment, we charge a $50.00 fee.
If you cancel with less than 2 hour’s notice, prior to the appointment, we charge a $25.00 fee.
If you cancel with less than 1 hour’s notice prior to the appointment, we charge a $75 fee.
If you cancel with less than 30 minutes prior to the appointment, we charge a $99 fee.
If there is no provider assigned, there is no charge.
Underage Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Terms of Service
We may update our Terms of service from time to time. We will notify You of any changes by posting the updated Terms of service on this page with the date.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email: support@baeglow.com